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Customers of the Caldwell/Lyon County USDA Service Center may now conduct business in person in the office by appointment only. Visitors will be pre-screened based on health concerns or recent travel and must adhere to social distancing guidelines. Face coverings are encouraged but not required for in-office appointments.

Visitors must call ahead or email and schedule an appointment.

Program delivery staff will also continue to work with producers by phone and using online tools for those who do not feel comfortable coming to the Service Center in person.

Online services are still available to customers, including the new Box and OneSpan functionality that enable customers to sign and share FSA and NRCS documents with USDA Service Center staff in just a few clicks. Producers can get started with a simple username and password for Box or, for OneSpan, a quick identity verification.

Additional services are available to customers with an eAuth account, which provides access to the farmers.gov portal where producers can view USDA farm loan information and payments and view and track certain USDA program applications and payments.

Through the FSA website, customers can access certain FSA programs and view FSA data, including maps, on FSAfarm+. Customers who do not already have an eAuth account can enroll at farmers.gov/sign-in.

For the most current updates on program flexibilities due to the coronavirus visit farmers.gov/coronavirus.