Kentucky is now offering in-person unemployment insurance services, though Owensboro is the closest location.

Appointments were available beginning on Monday at Owensboro Community and Technical College, as well as in Frankfort and Grayson in far eastern Kentucky. The appointments will be available Monday through Friday from 9 a.m. to 6 p.m. at Owensboro, except for state holidays, and will continue until further notice.

Claimants must bring two forms of identification, like their driver’s license or other photo ID and social security card.

Appointments can be made at by going to the “view services” button under the heading “In-Person UI Services.”

Kentuckians who need additional assistance with their unemployment insurance claims can also use the “chat” service at or call (502) 564-2900.

The Office of Unemployment Insurance and the Kentucky Labor Cabinet are working together to identify additional times and locations for in-person services around the state. Those will be announced soon.